You can compare the Parkoffice full-service formula to a hotel: a comfortable office space in a professional work environment, immediately operational and with all overheads included in the price tag. Parkoffice guarantees an unequalled flexibility in time and space, enabling you to adapt to changing needs. The full-service office is elegantly furnished and supplied with a telephone line and fast Internet connection. Experienced co-operators for telephone service, administrative support, agenda management, the organisation of private tasks, maintenance, etc. A meeting room is at your disposal free of charge.

The full-service formula (see question 1) is the Parkoffice-standard. We don not offer so-called ‘naked space’. Nevertheless, it goes without saying that your favourite desk or a filing cabinet in which you find your way around blindfolded, can get their place in your office. Everything is open to discussion. Our main concern is that you feel at home in your office, that you feel good and that you can work in the best of conditions and with the best of help.

Flexibility is not a meaningless notion in Parkoffice. By flexibility in time, we mean that you do not have to engage in the habitual Belgian 3-6-9 contracts. Parkoffice thinks along with you and offers you the comfort of a short-term or long-term contract according to your needs. We really go very far in this. It is even possible to have an office only now and then or on a part-time basis. Our rule is that basically there are no rules. We analyze your office-needs together with you and consequently compile a package that is perfectly adapted to what you actually need. This way, the overheads are kept transparent and within the limits you have set and you come to work in Parkoffice with a good feeling.

Immediately after signing the contract and meeting with the financial obligations. In each office there is a telephone line and fast Internet connection. You plug-in and are operational without any further delay. Experienced co-operators are at hand for all your practical questions.

Parkoffice guarantees maximum flexibility, also as far as surface is concerned. Your company can shrink or expand according to its needs. You can get started with a virtual office and grow on to a full-service formula, but the other way around is perfectly possible too. In other words, you are not longer stuck with an office than you actually need it if for instance you have a temporary project for which a workplace near your market is imperative. For the practical follow-up of certain local files or their administrative conclusion, you can make use of our services even after you have ended the full service contract.

When you check-in, you are given an access code enabling you to enter the building 24/24 hours and 7/7 days. Of course you also receive a key of the office that you have rented and you have permanent access to the coffee and soft drink machines, the kitchen, central fax and copier and a free meeting room.

The Parkoffice offices are all situated in the Parkoffice building, in the heart of Ghent. By means of alliances with several national and international associations however, we can offer office services all over the world. Parkoffice is member of the Belgian Office Business Centres Association, of the Office Business Centres Association International and of Alliance. If you have a full-service office in Parkoffice, you have privileged access to more than 600 business centres all over the world, where you can use a meeting room or day-office for free during 8 hours a month.

Parkoffice continuously invests in innovation, also as far as ICT is concerned. Our fully equipped ICT-room is air-conditioned and has professional server-cabinets with U-racks, in which our customers can place their servers in all safety. Thus, your can work comfortably in your office, without any nerve-racking buzzing or extra warmth. Our 100-mb/sec fire walled fibre optic bidirectional Internet connection is amongst the most performing in the business. The Parkoffice-team can adjust your Internet feed to your changing needs immediately (up to 5-mb/sec). For other ICT-services we have a partner at hand.

The offices that Parkoffices offers vary in surface and number of workstations. Our smallest office has a surface of 16 m². Most units vary from 20 m² to 25 m², but we also have offices of more than 40 m². Moreover, when the building was renovated, the possibility of corresponding offices was thought of. Thus we have units up to 95 m². In the full-service formula you have ample meeting room at your disposal, so that your office itself can be used exclusively as workspace. The welcoming of customers, candidates and other guests can be done in a stylishly furnished common office.

The Parkoffice-team offers an answer to any question. In the course of the years, the team has built-up an expertise in several fields. In addition, Parkoffice has a network of experienced partners that can offer an answer to the most diverse questions. Thus, besides the usual secretarial services, type work, agenda management, data-input, stock management, copywriting, HR and sales support, Parkoffices can also take care of lay-outing and the follow-up of printed matter, translations, etc. Each new question is treated with professional attention to quality and timing, while the price tag is permanently screened. Thus you always get the best quality for a reasonable price.

In each Parkoffice-room there is an Internet connection of 1-mb/sec fibre optic bidirectional, in the offices as well as in the meeting rooms. By means of an advanced internal switch-system, every connection can be extended immediately to several plugs in the same room up to a maximum of 5-mb/sec. Up to 25-mb/sec is possible on demand.

For meetings, presentations, seminars etc. Parkoffice can take care of coffee breaks and sandwiches. It goes withour saying that breakfast and lunch meetings are possible too.

If you have a full-service office in Parkoffice, you can use a small meeting room 24/24 hours and 7/7 days without extra charge. The large meeting room can be used after office hours too. Coffee, soft drinks, sandwiches etc are put ready beforehand, enabling you to continue your meeting without being interrupted needlessly. Your guests are being welcomed at the entrance by means of a personalized message on our flat-screen. You can send faxes or make faxes with your personal code. If you don’t have an office in Parkoffice, you can still use our meeting room and have access to the same facilities and services.

Parkoffice gives an entirely new meaning to the notion of ‘virtual office’. According to us, a virtual office has to be more than a combination of answering machine and mailbox. Parkoffice combines the most advanced technologies with the personal touch of a professional team. Thus a virtual office to your customers becomes a real office, where they are efficiently assisted. The impression of a real office is further supported by the possibility of direct selection. The caller is transmitted to the home number or cell phone of the person required. The advantage of a Parkoffice-operator as intermediary is that calls can be filtered according to the instructions of the customer. Your incoming calls are always treated by the same two operators, further increasing the quality of the telephone service. Your mail, faxes and deliveries are centrally managed and treated according to your instructions. When necessary, you can welcome your customers, candidates and other guests in a day-office and your virtual office is thus turned into a real office with secretarial services, cold and warm beverages, fax and copier etc.

Parkoffice guarantees maximum flexibility, enabling you to expand in proportion to the needs of your gowning company. You can get started with a virtual office and grow on to a full-service formula at any time. Everything is open to discussion. Parkoffices is willing to help you with infrastructural budgeting. Consequently the price tag is transparent and your business-plan realistic. Parkoffice stands for clear agreements and time and again does its utmost to be worthy of your confidence.

Alternate working at home with working in a business-centre. Tele-working in Parkoffice adds to your professional image and offers the facilities of a large corporation: a professional team for business-support and also helping with the organisation of private tasks. Flexible support, from business address and ICT support, to telephone service and a full service package.

Parkoffice is more a contact centre for inbound as well as outbound calls. By means of a pop-up screen, the same team always treats your calls. The operators know your company and your customers. Your business partners are attended to in a personal way and according to your instructions. Your calls are being screened and announced before transmission. Messages containing information on who called when and why, with the necessary coordinates and priority-indication, are e-mailed.